Here's a list of frequenty asked questions, if you can't find what you're looking for please get in touch.

How Do I get Access to The Demo?

Simply drop us an email to request the download details which involves installing Adobe Air, if you don't already have it, and our Athena MIS interface which works on both PC and MAC.

We will give you the licence key to the demo database so you can see for yourself exactly how Athena MIS will work within your own work environment.

You can then feel free to add or modify any data in the system without fear of altering an ILR, ePortfolio, online workbook or learner profile.


Can I Have Multple Learner / Contract Types in Athena MIS?

Absolutely yes!

Unlike most other MI systems all learner / contract types are included in the licence fee!

This means that as we don't charge for each additional contract type you can manage all the ESFA contracts you have, as well as any subcontracted provision you may deliver, from as little as £200.00 +VAT per month!

You can control the contract / learner types you want to include in your Athena MIS by simply switching them on or off in the System Settings.

• Apprenticeships
• Advanced Learner Loan
• Traineeships
• Work Place Learning
• Adult Skills
• Skills Support for The Workforce (SSW)
• Work Based Learning
• 16-19 Non Apprenticeships


Athena MIS provides the tools to manage all of your training provision in one secure location!


How Quickly can I have Athena MIS?

You will have access to your very own Athena MIS database within 24 hours of us receiving your deposit.

Follow our few simple steps and you could have YOUR Athena MIS the same day!

1. Bank transfer your deposit.

2. Direct Debit setup via Go Cardless.

3. Sign our SAAS Licence Agreement.

4. Sign data processing agreement.


I Only Have 5 Apprentices, Is There an Athena MIS for Me?

Yes, of course!

We are able to offer an affordable rate to training providers who are deliverying appreticeships in small numbers.

Athena MIS App10* is perfect for training or employer providers who are new to delivering apprenticeships and have up to 10 apprentices.

Our all inclusive licence is just £200.00 + VAT per month with no additional costs for hosting, support or additional user accounts!


Do You Have an ePortfolio?

Yes, we do!

Our ePortfolio is fully integrated in Athena MIS's learner profiles, linking evidence to units, outcomes and reviews, providing seemless integration of data management and evidence!

Athena MIS clients have the option to add the ePortfolio to their Athena MIS subscription, keeping all data management and evidence storage in one place.

Athena ePortfolio works externally via a web based application for learners, employers and EQA's.

Learners can manage their own evidence, complete online workbooks and track progression through their learner journey.

Does Athena MIS Have eLearning?

Yes, it does!

Phase one of our online learning development is complete and includes the tools to create digital workbooks for learners to complete within their ePortfolio.

The workbooks can be created by us from your existing learning resources and once published are assigned to courses for your cohorts to access.

eLearning tools are available with an Enterprise licence as you need to have the ePortfolio functionality in place to be able to access the eLearning workbooks.

How Long Does Athena MIS Take to Set Up?

We perform the set up process for you and will need specific information such as:

  • UKPRN number
  • List of assessors
  • List of IQA'S
  • Employer names
  • Courses delivered with LAR numbers
  • Cohort naming convention
  • User names
  • Learner types: Apprenticehip, Advanced Learner Loan, SSW etc.
  • Contract names (temporary contracts can be set up initially)
  • The setup process will only take a few hours if you have all the required information to hand!

ILR import - additional time and cost needed for matching data.


Do You Have a Data Management Service?

Yes we do!

Get in touch of you want to discuss your individual circumstances.

ILR Submission Examples:

  • Data management / support with ILR submissions  - £150.00 per day

  • **Bespoke ILR support & guidance - from £450.00 per month


**Bespoke ILR support & guidance is tailored to your needs for example; analysis of your data providing you with reports of missing mandatory or incorrect data and help with funding rules and regulations to keep you on track for error free monthly ILR submissions.

All fees are subject to VAT. 

How much does Athena MIS cost?

Athena MIS is available on a 1 year renewable Software as a Service licence agreement either as an annual or monthly subscription.

Your Athena MIS subscription provides a wholistic solution for your company, meaning everyone who needs access has access, as you control and create the user accounts needed, across various roles, without the expence of multiple licence fees!

We offer three different licence types Standard, Premium and Enterprise to suite the level of functionality required and fixed price plans based on the number of expected learner records and also offer additional services such as data management, training & data input.

For further details download our Licence Options & Additional Services document on the Athena MIS Pricing page.

Licence fees are based on a single database.

Make the change today and with a few simple steps you can have your own Athena MIS in place within 24 hours!


What are your payment terms?

You can choose to pay annually upfront or monthly by GoCardless direct debit.

The setup fee is subject to additional costs for ILR import, currently at £150.00 per day and additional time is needed depending on complexity.


How Much Does Athena MIS Cost for Multiple Locations?

Fees are based on a single database so it makes no odds if you have 1 or 10 offices!

There may be additional set up fees simply because of the additional locations but after that the monthly fee is the same.

If you want to have a separate database for each location then there will be a set up and licence fee for each one.


Can I Have a Free Trial?

Absolutely! We have a demonstration site for Athena MIS along with access to see the learner ePortfolio which is a web based application. You can add as much 'dummy' data as you like to get a real life feel for how Athena MIS and additional suite of tools can work for your organisation.

Send an email to info@cleverclogsmultimedia.com and we will give you some login details.


Do I Have to Sign a Contract?

Yes. Athena MIS is available on a minimum of 1 year renewable Software as a Service(SAAS) licence agreement.


How Do I get My Current Data Into Athena MIS?

We can import your current learners from your spreadsheets for you, our data import fees are £150.00 per day.

If you have been using the ESFA's Learner Entry tool and have created an ILR or an ILR from another MI system we can import this.


Do I Need to Buy a Particular computer?

All you need is your usual desktop or laptop computer, a web browser and an internet connection.

We do recommend that you use dual monitors to make your work life more efficient!

Dual monitors

Is the Software Easy to Install?

Yes! We have now released our Hybrid Clould version which allows the flexibility of cloud storage with a desktop interface!

Contact us to access the download.

We have released this version as it forms part of our GDPR Compliance Project.


Do I Have to Manage Updates and Patches Myself?

NO! We host and manage the suite of Athena applications so all upgrades, backups and maintenance are done for you.

Updates will be displayed on application startup, so updates will take place on the simple click of a button!


Will You Come and Demonstrate?

We've always offered video conference demonstrations and a fully functional demonstration site which you can access at your convenience.

Once COVID 19 restrictions have been lifted we'll be happy to demonstrate in person again too.

We travel within a 50 mile radius free of charge but travel outside this area will incur travel costs.

Give us a call on 01482 379540 or email lynn@cleverclogsmultimedia.com for further details


Will I Need Training?

To keep costs down we provide 'How to..' videos. These are step by step instructions to follow along with.

If there is something we haven't covered just drop us an email and we will create a video within a few hours!

We currently only provide training via web conference however, once COVID 19 restrictions have been lifted we will of course provide onsite training again from £650.00 per day.


Glossary of Acronyms

If you're new to delivering ESFA funded training and feel a little lost in the minefield of acronyms, rules and regulations why not check out our glossary page, it's a great place to start!

read more